Principles Of Company Governance
This Quality Policy establishes the fundamental corporate values and objectives which the management of this company has committed to promote toward the fulfillment of the strategic vision and mission of the organization.
Vision of the Organization
We want each of our customers to become our long-term partner.
Mission of the Organization
The services we offer must always provide our customers and partners with clearly defined added value. We can be successful only if our partners and customers are successful as well.
I. Relationship to customers
Requirements and Expectations – Under all circumstances to meet the requirements of our customers, to exceed their expectations, and to pleasantly surprise them with the quality of our products and services. To carefully listen to our customers with the goal of analyzing their needs and expectations.
Reliability – To fulfill the requirements and wishes of our customers always on time and at the quality requested and expected. We promise only what we can deliver – and we always keep our promises.
Efficiency – To bring our customers practical and simple solutions with explicitly defined benefits.
Partnership – To work together closely and to create a mutually beneficial long-term relationship. We are certain that the best solution is always the result of collaborative work, as well as shared knowledge and experience.
Trustworthiness – To respect and consistently protect the rightful interests of our customers.
II. Quality of services provided
Professionalism – To apply the principle of absolute professionalism in all areas of our activity. To establish demanding and realistic operational, commercial, and financial goals, and to create the conditions necessary for their fulfillment.
Innovation – To ensure the continual prosperity of the organization by providing quality consulting and other services to our customers, and their ongoing improvement.
In all areas of our activity to consistently adhere to valid laws, ethical principles, and professional standards. In all circumstances to take a just, objective, independent and fact-based approach, and always to operate in accordance with these principles.
IV. Relationship with partners, providers and third parties
To demand of our partners and providers the same responsible attitude toward the provision of services that we do of ourselves. We select only those partners and suppliers whose quality, technical qualifications, customer approach and technical standard ceaselessly correspond to our high demands and ensure the satisfaction of our customers.To build with our partners, providers, and other interested parties long-term relationships founded on mutual trust and respect.
Selection – To carry out the selection of workers exclusively on the basis of their professional and personal abilities, without discrimination.
Development – To fully make use of and develop creative potential, and to constantly attend to the training and personal development of our employees.
Motivation – Through appropriate personal motivation, support of open communication, respect toward individual personality, and improvement of the work environment to create conditions for employee loyalty and their active participation in achieving the results of the company.
VI. Procedural system of organization management
By means of the ISO series 9000 standards to execute a procedural system of organizational management (quality management system – QMS), which is understood as an opportunity and resource for optimizing all company processes, and to provide the tools for their constant refinement.
VII. Corporate responsibility
We actively subscribe to the concept of social responsibility and ethical conduct with the goal of contributing to the development of society and the increase in quality of life of individuals and communities. We recognize our responsibility not merely for resources entrusted to us, but also for the society in which we do business, and of which we are a part. We consider social responsibility a long-term commitment and an investment in the future.
In Prague on May 31, 2011
The management of this organization has committed itself, in keeping with the requirements of the ČSN EN ISO 14001 standard, to the minimization of the impact of its activities on the environment. This commitment is defined in the following points.
I. Adherence to legislative statutes
The fulfillment of legislative statutes in the area of environmental protection is an implied constituent of all activities of the organization at all levels of management.
The adherence of activities to legal and other requirements in the area of environmental protection is under constant supervision by an effective monitoring system.
II. Precautions and improvement of environmental quality
The organization analyses and manages its activities in such a way as to most effectively limit any negative impact on the environment with special focus on the following:
- reduction in the consumption of resources (water, electricity, and other energy)
- reduction of waste production
- use of ecologically efficient materials, technologies, and devices
We inform our external associates, partners, and providers about our principles for environmental conduct, and we require of them the same approach toward the preservation of the environment, reviewing the responsibility of their conduct in this area.
These principles of communication include an open approach to information about environmental aspects of the organization, effective information exchange with other interested parties (the public, our business partners, organs of state administrations) and the consideration of opportunities for further improvement
IV. Accountability and increase of employee awareness
To educate, motivate and lead employees in keeping with the current state of scientific research to greater resourcefulness toward the environment, in the scope of work obligations fulfilled within the organization and without.
To increase employee awareness regarding the meaning behind environmental preservation, influence of activities practiced on the environment, and the possibility to contribute to minimizing their negative effects.
V. Environmental Management System (EMS)
In connection with our Quality Management System (QMS) and in accordance with the international ČSN EN ISO 14001 standard, to create an Environmental Management System (EMS) as the basis for fulfilling commitments to environmental policy and the ongoing improvement of the environmental profile of the organization.
In Prague on May 31, 2011
The Policy of Human Rights of our company expresses our respect to all human rights.
This Policy is based on:
- UN Universal Declaration of Human Rights and International Conventions which form the International Charter of Human Rights;
- Declaration on Essential Principles and Rights of the International Labour Organization.
The Policy of Human Rights of our company establishes the principles for our activities and conduct in terms of human rights.
This Policy applies to all employees of our company, as well as the employees of our filial and affiliated companies. We also require the compliance with this policy from our subcontractors who work in our premises. Also, we enforce this Policy with all our suppliers and subcontractors.
This Policy summarizes the aspects of human rights from other policies and guidelines of our company. When implementing this Policy, we adhere to the law of the countries we operate in and we pledge to comply with all of these laws.
Forced or Involuntary Labour
We use neither forced nor involuntary labour of any type (for example, forced labour, involuntary labour, labour of unqualified persons or involuntary labour of prisoners); the activities are voluntary.
We use no child labour. The expression “child” applies to any employed person of under 15 years of age (or, respectively, 14 in countries where permitted by law) or any person who has yet not achieved the age requested for the completion of compulsory education or any person who has yet not reached the age as required by law in the respective country, whichever of the options is the highest. We support the legally approved schedules of apprentice centres which comply with all legal acts and regulations concerning such apprentice centre schemes.
Rewards and benefits
We comply with all relevant laws and regulations concerning wages and working hours, including the minimum wage, overtime labour, piece rate and other elements of wage and we will provide all the benefits as required by law.
We never discriminate applicants when hiring and employing employees due to their race, religion, age, nationality, social or ethnic background, sexual orientation, sex, sexual identity, marital status, pregnancy, political opinions or disabilities.
Respect and Respectable Conduct
We treat each employee with respect; we use no corporal punishment, threat with violence or other forms of physical violence or harassment.
Freedom of Assembly
We respect the statutory rights of employees to assemble or not to engage in employee organizations including the union organizations. We create favourable employee conditions and maintain effective programmes of communication with employees as a tool to develop positive relationships with employees.
Health and Labour Safety
We provide safe and healthy workplace for our employees, in compliance with all relevant laws and regulations. In compliance with these obligations, we implement effective schemes which include the protection of lives, inspection of events, chemical safety, ergonomics etc., and we provide the same standards in terms of health and labour safety in all promises we provide to our employees. We have implemented control systems in order to comply with these requirements.
We conduct our activities in a way which protects the environment. We comply with all relevant law, regulations and standards concerning the environment, such as requirements on the handling and disposal of chemical products and waste, recycling, handling and disposal of industrial waste water, management of air-borne emissions and compliance with all licences and reports concerning the environment. We have implemented control systems in order to comply with these requirements.
Laws, including Regulations, and Other Legal Requirements
We comply with all relevant laws and regulations at all places where the supplier conducts his business.
We always proceed in compliance with the ultimate ethic principles. We adhere to all legislation regarding bribery, corruption and illegal business practices. We make neither offers nor promises, we conduct no payments or gifts (be it a monetary amount or any valuable), direct nor indirect, in favour of anyone, in order to influence or convince anyone to influence a decision in favour of our company, our filial or affiliated companies nor anyone else.
In Prague on September 20, 2012
Our company DRILL:
- Strictly complies with all effective laws of the Czech Republic, all liabilities emerging from international agreements which the Czech Republic has joined, as well as all professional standards and ethical principles. Additionally, our company has its own Code of Ethic Values which governs the standards of conduct and activities of the company and its employees.
- Tolerates no form of corruption or bribery.
- Consistently respects the rights of employees.
- Supports the equality of opportunities and fair treatment of its employees, regardless of the colour of their skin, race, nationality, social background, possible handicap, sexual orientation, sex, age or political and religious beliefs.
- Respects personal dignity, privacy and personality rights of each individual.
In Prague on September 20, 2012